1、Tianji KaipingHow members can change their password

01. If you forget your password, you can click 'Forgot Password' on the login page—enter your account and the email or phone number it was bound to—reset your password;

02. If you remember your password, you can: log into the member backend—find the account center—my information—login password—modify the new password.

2、Tianji Kaiping platform residency requirements

01. The company's registered capital must not be less than 1 million and must have been established for at least 1 year (based on business license information)

02. Own factory, only brands or export trading companies are accepted if not a factory

03. Able to provide product quality inspection reports issued by formal institutions (for beauty products and 3C digital electronics)

04. Factories that have participated in CCEE offline exhibitions are given priority for residency

05. At least 10 valid products must be uploaded within 2 weeks after approval (excluding products that were rejected for upload)

06. Factories with cooperation experience on other supply chain platforms (such as 1688 cross-border special supply, Alibaba International Station, etc.) are given priority

3、Tianji KaipingHow members can modify personal information

Log into the member backend—find the account center—my information—modify relevant information—confirm submission.

4、Tianji KaipingHow to change the shipping address

01. If you modify on the original basis, log into the member backend - find the account center - shipping address - edit the relevant information of the original address - just save it;

02. If you add a new shipping address, log into the member backend - find the account center - shipping address - add new shipping address - just save it.